JONA TEDOR Web Designer & Specialist
01 // CORE PHILOSOPHY

I DON'T JUST DESIGN WEBSITES.

I DESIGN AROUND THE BUSINESS.

"Every business has a different audience, different goals, and different problems."

THE ADAPTABILITY PRINCIPLE

A travel company shouldn't feel like a dental clinic. A manufacturer shouldn't communicate like a marketing agency. A local contractor needs an entirely different customer journey.

That's what I enjoy about web design — understanding what the business actually needs, then turning that into a digital experience that makes sense.

Too many websites are built from interchangeable templates where the only difference is the logo and font color. When a site doesn't match the reality of how your customers buy, you lose trust and conversions. I bring 9+ years of technical support, hosting, and operations experience into every layout, ensuring your site is fast, reliable, and purpose-built.

9+
Years Multi-Domain Exp.
100%
Bespoke Architecture
US & Global
Client Collaboration
02 // PORTFOLIO ARCHIVE

SELECTED WORK

A FEW THINGS I'VE BUILT REAL CLIENTS · DIVERSE INDUSTRIES
02 // Travel & Custom Vacation Planning
YEAR: 2024 · Inspiration to Inquiry Flow

Endless Possibilities Vacations

Designing an experience around inspiration, trust, and effortless discovery.

An evocative travel discovery platform designed to turn wanderlust into custom booked itineraries. Balances rich visual storytelling with intuitive quote request workflows.

Visual Storytelling & Layout Destination Discovery UX Quote Request Form Optimization
EXPERIENCE & DISCOVERY

Designing an experience around inspiration and discovery.

Crafted a spacious, editorial layout highlighting curated destination packages, verified traveler testimonials, and an accessible multi-step vacation inquiry flow that eliminates booking friction.

VIEW COMPOSITION DETAILS →

MORE WORK

Local service contractors, non-profits, and specialized commercial platforms.

4 ADDITIONAL CASE STUDIES
03 // CAPABILITIES & SERVICES

WHAT I DO

Integrated technical, design, and operational services crafted for growing businesses, agencies, and high-velocity founders.
01

Web Design & Development

+

Every business has distinct customer journeys and operational needs. I design and build fast, responsive websites with clean typography, intuitive user journeys, and rock-solid underlying code on Astro, WordPress, Bricks, or modern frontend stacks.

BUSINESS IMPACT: Transforms passive browsers into paying customers with instant page loads and clear navigation.
KEY DELIVERABLES
  • Bespoke UX/UI Design & Prototyping
  • Clean Frontend Development (Astro / WordPress / Tailwind)
  • Mobile-First Responsive Layouts
  • Conversion & Funnel Architecture
  • Accessible & Semantic HTML
BEST SUITED FOR: SMEs, growing agencies, B2B companies, and local service leaders looking for a distinct presence.
02

Graphic Design & Visual Brand Collateral

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Compelling visuals build immediate trust with your audience. I create clean, high-impact graphic design materials including website banners, hero graphics, promotional social media templates, ad creative, pitch decks, and brand identity assets tailored to your market positioning.

BUSINESS IMPACT: Elevates brand perception, unifies visual touchpoints, and increases marketing engagement across web and social channels.
KEY DELIVERABLES
  • Photoshop Asset Retouching & Photo Editing
  • Canva Social Media & Brand Templates
  • High-Conversion Ad Creatives & Display Banners
  • Website Hero Graphics & UI Visual Assets
  • Brochures, One-Pagers & Presentation Decks
  • Consistent Color & Typographic Identity Systems
BEST SUITED FOR: Businesses, agencies, and content creators needing polished visual collateral without the overhead of a full agency.
03

SEO / AEO / GEO Optimization

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Search has evolved beyond just Google keywords. I structure technical site architecture, semantic schema markup, entity graphs, and localized content to ensure your business is accurately cited by traditional search engines and AI assistants alike.

BUSINESS IMPACT: Secures high-intent organic visibility across both search engines and emerging AI answer platforms.
KEY DELIVERABLES
  • Technical On-Page & Structural SEO
  • Semantic Schema (JSON-LD) Entity Markup
  • AI & Answer Engine Optimization (AEO/GEO)
  • Local Map & Service Area Hierarchy
  • Core Web Vitals & Indexation Audits
BEST SUITED FOR: Businesses seeking durable, high-ranking search presence without relying solely on paid ad spend.
04

Website Speed & UX Optimization

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Slow websites kill conversion rates. I audit and rebuild sluggish bottlenecks, optimize asset pipelines, configure Cloudflare caching, clean bloat, and streamline complex checkout or inquiry forms for effortless user flow.

BUSINESS IMPACT: Directly improves search rankings, reduces ad-click bounce rates, and lifts lead conversion rates.
KEY DELIVERABLES
  • Core Web Vitals (LCP, INP, CLS) Remediation
  • Asset & Image Pipeline Compression
  • Cloudflare CDN & Edge Caching Setup
  • Checkout & Form Usability Optimization
  • Script Minification & Database Cleanup
BEST SUITED FOR: Existing websites suffering from slow speeds, plugin bloat, or frustrating customer drop-offs.
05

Digital Marketing & Funnels

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Great design must connect to measurable business growth. I help set up targeted landing pages, Google Analytics 4 (GA4) custom event tracking, Google Tag Manager, Google Ads tracking, and conversion attribution.

BUSINESS IMPACT: Provides absolute clarity on which marketing channels generate genuine leads and revenue.
KEY DELIVERABLES
  • Dedicated High-Conversion Landing Pages
  • GA4 & Google Tag Manager Event Tracking
  • Call Tracking (CallRail) & Lead Attribution
  • A/B Testing & Micro-Copy Iteration
  • Ad-to-Landing Page Message Matching
BEST SUITED FOR: Agencies and marketing teams needing reliable landing pages and rock-solid tracking setups.
06

Automation & Integrations

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When a lead fills out a form or schedules a consultation, every second counts. I connect websites to n8n, GoHighLevel, Zapier, Make, Twilio SMS, Slack, and email platforms for instant lead dispatch and automated follow-ups.

BUSINESS IMPACT: Decreases lead response time from hours to seconds and prevents lost inquiries.
KEY DELIVERABLES
  • n8n Workflow Automation & Webhooks
  • Zapier & Make.com Workflow Pipelines
  • GoHighLevel CRM & Pipeline Sync
  • Twilio Instant SMS Lead Alerts
  • Email Nurture Sequence Webhooks
  • Automated Form Routing to Internal Teams
BEST SUITED FOR: Busy service businesses and sales teams wanting automated lead distribution.
07

Technical Support & Systems

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Drawing on extensive experience resolving complex technical escalations for web hosting and software companies, I troubleshoot broken DNS, SSL issues, email deliverability (SPF/DKIM/DMARC), server migrations, and security hardening.

BUSINESS IMPACT: Guarantees business continuity, secure transactions, and zero wasted downtime.
KEY DELIVERABLES
  • DNS Configuration (Cloudflare, cPanel, Route 53)
  • Email Authentication (SPF, DKIM, DMARC)
  • Server & Domain Migrations with Zero Downtime
  • CMS Maintenance & Security Hardening
  • Emergency Error Triage & Troubleshooting
BEST SUITED FOR: Founders and executives who need a dependable technical specialist to handle system issues.
08

Executive Virtual Assistance

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Beyond code, I help US and international business owners manage digital operations, customer support queues, content updates, research, documentation, and technical administrative workflows with proactive communication.

BUSINESS IMPACT: Frees founders and executives from routine operational drag to focus on high-level growth.
KEY DELIVERABLES
  • Website Content & Catalog Maintenance
  • Technical Customer Support Management
  • CRM & Database Hygiene
  • Standard Operating Procedure (SOP) Creation
  • Asynchronous Task Execution & Reporting
BEST SUITED FOR: Overwhelmed entrepreneurs, agency heads, and business owners needing reliable remote execution.
NEED A CUSTOM COMBINATION OF DESIGN, SEO & AUTOMATION? DISCUSS YOUR REQUIREMENTS ↗
04 // STRATEGIC APPROACH

WHAT I THINK ABOUT

DESIGN SPEED SEO UX CONVERSION ACCESSIBILITY CONTENT AUTOMATION CUSTOMER EXPERIENCE REVENUE OPERATIONS DESIGN SPEED SEO UX CONVERSION ACCESSIBILITY CONTENT AUTOMATION CUSTOMER EXPERIENCE REVENUE OPERATIONS

"I look at a website as part of the business — not as an isolated design project."

A visually striking website that fails to load on cellular connections, confuses the visitor, or drops form submissions into an unmonitored inbox is a liability. Every build balances aesthetics with operational reality.

01 // THE CUSTOMER LENS

Trust & Clarity

Can a visitor immediately understand what you do, why you're credible, and how to take the next step without hesitation?

02 // THE TECHNICAL LENS

Performance & Semantics

Is the site lightning fast, accessible to screen readers, and structured so search bots and AI answer engines can parse it?

03 // THE MARKETING LENS

Conversion & Analytics

Are calls to action strategically placed, forms frictionless, and conversions tracked accurately through GA4 and pixels?

04 // THE OPERATIONS LENS

Automation & Efficiency

Do new leads sync seamlessly to your CRM, alert your phone via SMS, and eliminate manual copy-pasting for your staff?

05 // PROFILE CEBU CITY, PH
Jona E. Tedor — Web Designer & Technical Support Specialist
FOUNDER & SPECIALIST AVAILABLE
Jona E. Tedor
Web Designer & Technical Specialist
EST. 2015 — 2026 CEBU CITY · GLOBAL CLIENTS
PRIMARY FOCUS Web Design & Systems
TIMEZONE UTC+8 (US Hours Overlap)
COMMUNICATION Async + Scheduled Calls
THE PERSON BEHIND THE WORK

I'M JONA.

I'm a web designer and technical specialist from the Philippines with 9+ years of experience across SaaS, hosting, customer support, technical systems, web design, and digital marketing.

That mix has shaped how I approach websites. I care deeply about the visual side — clean typography, intuitive hierarchies, and balanced negative space — but I also care just as much about what happens behind the screen.

Having spent years handling high-stakes technical hosting escalations, troubleshooting DNS conflicts, resolving email deliverability failures, and supporting mission-critical SaaS platforms, I don't build brittle websites that break when you update a plugin. I build resilient, maintainable digital systems that empower your business to run smoothly.

HYBRID CAPABILITY
Design Meets Infrastructure

Equally comfortable in Figma and Bricks as in DNS zone files, Zapier webhooks, and Cloudflare edge rules.

COMMUNICATION FIRST
High-Clarity Collaboration

Proactive updates, clear timelines, honest feedback, and zero unexplained technical jargon.

06 // PRINCIPLES & VALUES

THE SHORT VERSION.

01 //
I like solving complicated problems.
Whether it's unpicking messy technical debt or untangling a confusing multi-tier service catalog.
02 //
I enjoy making things simpler.
Simplicity takes rigorous thinking. If a customer can't navigate your site in 5 seconds, it's too complicated.
03 //
I care about details.
Proper letter-spacing, correct HTTP status codes, mobile touch target sizes, and pristine semantic markup.
04 //
I prefer useful over flashy.
Meaningful design converts visitors into clients. Gratuitous 3D blobs and laggy animations only get in the way.
05 //
I like learning new tools.
From Astro and modern Tailwind to AI answer engine optimization (AEO/GEO) and automated webhooks.
06 //
I believe good communication matters as much as good design.
Being dependable, setting clear expectations, and delivering what you promised on time is non-negotiable.
07 // CAREER TIMELINE

WHERE I'VE BEEN

9+ YEARS OF CROSS-DISCIPLINARY TECHNICAL SUPPORT, HOSTING, DESIGN, AND OPERATIONS.
2020 — PRESENT
Web Design & Digital Solutions

Lead Web Designer & Technical Specialist

Independent client consulting, end-to-end website design, CRO, SEO, and workflow automation for US and international businesses.

  • Designed and deployed custom websites for diverse industries including growth marketing, luxury travel, dental, industrial B2B, and local contractors.
  • Engineered automated lead intake flows using Zapier, GoHighLevel, and Twilio to eliminate manual overhead for busy founders.
  • Maintained 100% on-time delivery across technical migrations, performance rebuilds, and SEO restructuring projects.
2018 — 2021
SaaS & Systems Infrastructure

Senior Technical Support & Systems Specialist

High-tier technical troubleshooting, software configuration, API integrations, and user enablement for cloud software platforms.

  • Resolved complex data sync, webhook failures, and permission escalations for global enterprise and SMB clients.
  • Authored technical knowledge base articles and internal troubleshooting standard operating procedures.
  • Collaborated with product engineers to reproduce edge-case bugs and improve user onboarding flows.
2016 — 2018
Web Hosting & Cloud Operations

Tier 2 Web Hosting & Server Support Specialist

Server management, cPanel/WHM environments, DNS troubleshooting, SSL certificates, and email deliverability.

  • Diagnosed and resolved complex DNS, SPF/DKIM/DMARC records, and Apache/Nginx configuration errors.
  • Executed live website migrations with zero downtime and verified database integrity.
  • Delivered empathetic, high-clarity technical communication under high-pressure outage scenarios.
2015 — 2016
Customer Experience & Technical Services

Technical Customer Care & Operations Representative

First-line diagnostics, user guidance, billing/payroll system support, and customer satisfaction.

  • Consistently achieved top-tier CSAT and resolution metrics through attentive listening and thorough follow-through.
  • Bridged the gap between non-technical business owners and complex underlying software architectures.
  • Developed foundational disciplines in clear, proactive written communication and customer journey empathy.
08 // STACK & CAPABILITIES

TOOLS OF THE TRADE

SELECTED TECHNOLOGIES TESTED IN PRODUCTION ENVIRONMENTS.
PHOTOSHOP / CANVA / ASTRO / WORDPRESS / BRICKS / ELEMENTOR / TAILWIND / JAVASCRIPT / N8N / SEO / AEO / GEO / GOOGLE ADS / GA4 / SEARCH CONSOLE / CLOUDFLARE / ZAPIER / MAKE / GOHIGHLEVEL / TWILIO / CALLRAIL /
DESIGN & DEVELOPMENT

Modern, lightweight, and maintainable frontend architectures & visual tools.

  • PHOTOSHOP Visual Assets, Mockups & Photo Editing
  • CANVA Rapid Brand Collateral & Social Graphics
  • ASTRO Static Performance & Content
  • WORDPRESS CMS Architecture
  • BRICKS BUILDER Clean Code & Fast CSS
  • ELEMENTOR PRO Visual Site Assembly
  • TAILWIND CSS Modern Utility Styling
  • JAVASCRIPT / TS Custom Interactions & Logic
SEARCH & AI VISIBILITY

Ensuring discovery across Google search, AI answer engines, and maps.

  • TECHNICAL SEO Crawlability & Core Web Vitals
  • AEO (Answer Engine) Direct Citation Structuring
  • GEO (Generative Engine) Entity & Semantic Context
  • SEARCH CONSOLE Indexing & Query Analytics
  • GOOGLE ANALYTICS 4 Attribution & Event Tracking
  • GOOGLE ADS Campaign Funnel Alignment
AUTOMATION & SYSTEMS

Eliminating friction between form fills and CRM workflows.

  • N8N Self-Hosted & Node Workflows
  • GOHIGHLEVEL Lead Funnels & CRM Automation
  • ZAPIER Multi-Platform Webhooks
  • MAKE.COM Advanced Logic Pipelines
  • TWILIO Instant SMS Alerts
  • CALLRAIL Dynamic Call Tracking
  • CLOUDFLARE DNS, SSL & Edge Caching
09 // METHODOLOGY

HOW I WORK

A DISCIPLINED 6-STAGE FRAMEWORK FROM DISCOVERY TO MEASURABLE DEPLOYMENT.
01

UNDERSTAND

Uncovering the real business challenge.

Before opening a design tool, I dissect your business model, target audience, competitive landscape, and primary conversion objectives. Why do people buy from you? What hesitations do they have?

OUTPUT: Clear project scope, target buyer persona, and defined conversion goals.
02

STRUCTURE

Mapping content and customer journeys.

I construct the wireframe hierarchy, site architecture, and user flows. We establish exactly how a user lands on the site, explores capabilities, builds trust, and triggers an inquiry.

OUTPUT: Frictionless page blueprints, technical taxonomy, and copy outlines.
03

DESIGN

Crafting a distinctive, bespoke interface.

High-contrast typography, mathematical spacing, authentic visual assets, and purposeful interactions tailored to your specific industry — without cookie-cutter templates.

OUTPUT: Polished design layouts, responsive breakpoints, and interaction specs.
04

BUILD

Engineering for speed, longevity, and clean code.

Developing on Astro, clean WordPress, Bricks, or modern HTML/Tailwind stacks. Every line of code is structured for sub-second load times and WCAG accessibility standards.

OUTPUT: Lightweight, responsive codebase with 95+ performance benchmarks.
05

OPTIMIZE

Wiring SEO, analytics, and workflow automation.

Implementing semantic JSON-LD schema for search and AI answer engines, setting up GA4/GTM conversion events, and connecting webhooks to CRMs (GoHighLevel/Zapier/Twilio).

OUTPUT: Full attribution tracking, search engine crawlability, and automated lead notifications.
06

LAUNCH & SUPPORT

Flawless deployment and post-launch stability.

Zero-downtime DNS cutover, Cloudflare SSL/caching verification, form submission end-to-end testing, and proactive monitoring to ensure ongoing continuity.

OUTPUT: Live, verified digital asset with ongoing operational support.
10 // CLIENT VERIFICATION

CLIENT STORIES COMING SOON

I prioritize direct references and transparent client communication. In the meantime, feel free to inspect the live projects in the selected work section above.

FAQ // AEO & SEARCH CLARITY

FREQUENTLY ASKED QUESTIONS

Who is Jona E. Tedor? +

Jona E. Tedor is a web designer, virtual assistant, and technical support specialist with 9+ years of cross-disciplinary experience delivering bespoke web design, SEO/AEO optimization, automation, and technical systems support for businesses worldwide.

What industries has Jona worked with? +

Jona has architected websites and systems for diverse industries including growth marketing agencies (Fath Media), luxury vacation planners (Endless Possibilities Vacations), industrial B2B warehousing (JI Wercs), dental healthcare practices (Smile1), local pest exterminators (Pro-Kil), non-profit organizations (Konbit Nèg Lakay), architectural ironwork (Exclusive Iron Works), and tree service contractors (Fernando's Tree Services).

How does Jona work with US and international clients across time zones? +

Based in Cebu City, Philippines, Jona maintains substantial real-time overlap with US Eastern and Pacific business hours. Projects are managed with high-clarity asynchronous updates, Loom walkthroughs, and scheduled video consultations.

What technologies and CMS platforms do you build with? +

Depending on client requirements, builds utilize Astro, clean WordPress, Bricks Builder, Elementor Pro, Tailwind CSS, JavaScript/TypeScript, Google Analytics 4, Cloudflare, Zapier, Make, GoHighLevel, and Twilio.

11 // INITIATE COLLABORATION

HAVE A GOOD PROBLEM?

Let's figure out how to solve it.

Whether you need a full website redesign, graphic design collateral, technical troubleshooting on your hosting stack, CRM automation, or an experienced virtual specialist to streamline your business operations — I'd love to hear what you're working on.

INSTANT CHAT / WHATSAPP ACTIVE
+63 947 780 7974
DIRECT EMAIL INQUIRIES teks.snake@gmail.com
LOCATION & AVAILABILITY Cebu City, Philippines Working seamlessly across US (EST/PST) & Global business hours.
RESPONSE TIME Within 24 business hours

Direct connection to Jona E. Tedor. No spam, ever.